At the same time as the confirmation of the availability, we send you your booking voucher (one booking voucher per visit or activity). We strongly advise you to have it during your visit and activity, because it contains the essential details to the smooth running of the service : meeting place, schedule, date, name of the guide, emergency phone etc...
You can print it and/or have it available on your smartphone/tablet.
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Dear Travelers,
The KALAO team is more than ever mobilized to support you in this period of health crisis caused by the Covid-19 pandemic. Our customer service and local advisors are available by email, phone or videoconference to answer all your questions and help you prepare for your upcoming departure. Feel free to contact them.
We look forward to hearing from you and your future adventures. Until then, take good care of yourself!
The KALAO team.
PS: Do not hesitate to subscribe to our newsletters and to our Facebook page. We aim at inspiring and guiding you on your next amazing journeys!